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Terms & Conditions


Application of these Conditions
These Conditions apply to use of this Website and are the terms and conditions on which We will supply any of the Products to You and by proceeding further and/or placing an Order You agree to be bound by the Conditions.

The terms and conditions applicable to the purchase of Products offered for sale through this Website are the equivalent terms and conditions for sale through the Arthur Findlay Shop.

When using the Website, You accept that communication with Us will be mainly electronic. We will contact You by email. For contractual purposes, You agree to this electronic means of communication and You acknowledge that all contracts, notices, information and other communications that We provide to You electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights. 

We reserve the right to change these terms and conditions without prior notice.

Contact Us if You have any questions relating to these Conditions or ordering the Products generally by using the Contact Us Page. 

Your Account
You are responsible for maintaining the confidentiality of the password chosen by You when You register on the Website and for restricting access to your computer and/or email address to prevent unauthorised access to your account. 

Description and Availability
We take all reasonable measures to ensure that details, measurements and descriptions of Products given on this Website are as accurate and complete as possible. All Products are subject to availability. 

Prices appearing on this Website are inclusive of VAT (where applicable) at the current rates. 

The cost of your Order will be the price of the Products ordered plus the appropriate delivery charge. Please note that all prices on this Website are for on-line purchases only. 

Due to circumstances beyond our control prices may have to be altered, including any variations in the rate of VAT. If this occurs You will be notified and requested to reconfirm your Order at the altered price. 

Payment Methods
There are easy and flexible ways for You to pay for Your Order. We accept: 

  • Mastercard and Visa credit cards
  • Maestro, Visa, Delta, Solo and Electron debit cards

General Indemnity
You agree to indemnify Us fully from and against all claims, liability, damages, losses, costs and expenses (including legal fees) arising out of any breach of these Conditions by You or any other liability arising out of your use of this Website or out of the use of this Website by any person using your account number and/or password. 

Our Liability
We warrant to You that any Product purchased from Us through the Website is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.  To the fullest extent possible and except for the warranty set out above, We disclaim any and all warranties of any kind (whether expressed or implied) in relation to the Products.  We will not be liable to You in contract, or otherwise for any loss of profits, loss of business, loss of anticipated savings, loss of opportunity, loss of data or any other indirect or economic losses whatsoever suffered or incurred by You arising out of the subject of these Conditions. 

Nothing herein shall affect your statutory rights. 

Nothing in these Conditions shall limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees, under section 2(3) of the Consumer Protection Act 1987, for fraud or fraudulent misrepresentation or for any matter for which it would be illegal for Us to exclude, or attempt to exclude, Our liability. 

If any part of these Conditions is held to be invalid or unenforceable in whole or in part the invalid or unenforceable wording shall be deemed to be omitted, and the rest of the Conditions shall continue to be valid to the fullest extent permitted by law. 

Entire Agreement
Each Contract shall be governed by these Conditions which contain the entire agreement between You and Us in respect of its subject matter and supersedes any previous agreements relating to such matter. 

Governing Law
These Conditions shall be governed by and construed in accordance with English law and You hereby submit to the exclusive jurisdiction of the English courts. 

We will treat all your Personal Information (which includes any User Information from which we can identify You) as confidential (although We reserve the right to disclose this Personal Information in the circumstances set out below). We will keep it on a secure server and We will fully comply with all applicable UK Data Protection and consumer legislation.

We only use your Personal Information for the following purposes: 

a) To process your Orders;

b) For statistical purposes to improve this Website and its services to You;

c) To administer this Website;

d) Other use by Us to which You agree when asked on this Website.

When You register on this Website You are given the option to receive news and updates from Us by email and post which We feel may be of interest to You. 

If You indicate your agreement to being contacted by Us by these means You may subsequently unsubscribe from our contact list at any time by contacting Us.

You should be aware that if We are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and/or User Information We are entitled to do so. 

Links to other Sites
We may offer links to sites that are not operated by Us. If You visit one of these linked sites You should review its privacy and other policies.